"We are clinicians and we are healers and leaving a dentist in the role of practice owner is a benefit as much for me as my patients." Manie Opperman
I was looking for a long-term plan to wind down over the coming years and eventually give up practising – and Dentex ticked all the boxes.
Not only does the team have extensive experience, but it is also an ethical company.
I value its viewpoint on dentistry – for me, it is vital that patients are always put first – and partnering with Dentex enabled me to maintain this ethos, which is core to the practice I had built. Partnering with Dentex meant my team could carry on the ethos of the practice, which I feel is key to long-term success.
Other corporates had approached me but were far more interested in the bottom line and targets and so on. It took me quite a while to decide but, in my experience to date, it feels like the right fit – particularly for patients.
We are clinicians and we are healers and leaving a dentist in the role of practice owner is a benefit as much for me as my patients.
So, when Dentex took over all the administrative headaches, I felt the stress draining away immediately. I am now free to focus on dentistry and this has been a massive benefit for me.
Realistically, I think patients do get used to a specific person or team and this model fits well and will eventually lead to an easy handover.
Administrative issues are no longer my problem now that Dentex has taken over – the tricky bits of management now bypass me and all I need to do is concentrate on ‘being nice to people’.
Taking the strain off the clinicians and allowing them to concentrate on doing the clinical work is effective – a dentist who is much more relaxed is more focused.
It takes time to change a mindset – but Dentex has achieved much in a relatively short time. Staff were initially worried but, from the first meeting, Dentex met expectations and the whole team has embraced the positive changes.
There is a more relaxed atmosphere – we get on with dentistry and everything else is taken care of.
Basically, it took me a while to decide to sell the practice but, as far as I know, this way is meeting everyone’s expectations.